You’ve got questions? We’ve got answers!
OUR SUBSCRIPTION FAQ COVERS QUESTIONS YOU MAY HAVE ABOUT YOUR LOVE WELLNESS SUBSCRIPTION.
It’s super simple -- just set it and forget it! You can start a subscription with any Love Wellness product your heart desires. It’s up to you to decide how often your subscription delivers, and you can update, pause, or cancel your subscription at any time. Oh, and did we mention that subscription orders come at a discounted price? Niiiiiice.
Just select the ‘Subscribe & Save’ option when adding any product to your cart, choose your renewal preferences, and head to check out -- that’s it! You’ll need to have an account to start a subscription, which you can create here if you don’t have one already!
Not ready to commit long term? All good, you can change or cancel your subscription any time, just log in to your account to manage!
ALL OF EM, BABY! You heard that right -- our full product line can come to you via subscription. #winning
Right now you can renew every 1, 2, 3 or 4 months -- totally up to you! Prefer a timeline we don’t offer? Let us know!
Totally! We know life can get busy, and sometimes you need to hit the pause button.
Just log in, and click ‘Manage Subscription’. From there, click ‘Manage’ and then ‘Upcoming Orders’ and skip whatever order you need to.
PS - You must skip an order at least 24 hours before your renewal date in order to ensure it will be completely skipped and won’t ship.
We’d hate to see you go, but yes, you can cancel your subscription, any time, any place.
Just log in, click ‘Manage Subscription’. Then, click ‘Manage’, and select ‘Cancel Order’ at the bottom. We’ll miss you!
PS - We’ll need at least 24 hours before your renewal date to cancel your order, so mark your calendar! If you forget to cancel in time, drop us a line for some help.
Now that’s more like it!
Just log in here. Next, click on ‘Manage Subscription’ and take it away -- you’re the captain of this ship!
Just about everything!
- View & update your form of payment
- Update your billing and shipping addresses
- Need your order quicker? Update your shipping preference
- Check on, edit, and skip upcoming orders
- View past orders
- Want more? Increase quantity, add a new product, or swap out an old one!
- Cancel your subscription...but we doubt you’ll want to do that. ;)
Don’t stress! It’s likely you just didn’t finish activating your account. Just reach out and we’ll hook it up.
The only discount codes that can be applied to subscription orders are rewards points applied to subscriptions. Site wide discount codes, free shipping discount codes or BOGO discount codes won't work on subscription orders.
Yes, it does! We're happy to offer free shipping for our subscribers. This automatically applies at checkout upon purchasing a subscription and will apply to every future order that renews! Please note: at this time this offer is only available in the US.